Our Process: What To Expect For Your Appointment With Retex

Katelyn Lewis • June 21, 2022

What can you expect when you schedule a complimentary assessment with Retex?

Over-the-shoulder image of RETEX's Mark Erickson taking a photo of a nail pop on North Chesterfield VA home's roof.

Here's a look under the hood of how we handle our clients' appointments.


1. A confirmation email with the details of your appointment.


2. A call day-of from your exterior expert when they're on their way.


3. A thorough inspection. In these photos, Mark checks out a 20+ year old asphalt shingle roof. He documents loose shingles, nail pops, and old flashing, taking photos to share with the homeowner. He also takes any needed measurements during this assessment.


4. A brief discussion about the condition of your home's exteriors, and the options available to fix or replace them.


5. An estimate within 24 hours of your appointment.


In total, our appointments usually last about 30-45 minutes. We focus on educating our fellow Richmond, VA homeowners in order to help them best-protect their homes for many years to come.


Do your home's exteriors need help? Give us a call at 804-442-3314.


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